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Terms of Use

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Effective Date: December 24th, 2013

These Terms of Use govern your use of our websites, mobile applications, and other related information and services provided by us (collectively the "Services"). Please read these Terms of Use carefully before using any of the Services. By using any of the Services, you signify your assent to these Terms of Use. If you do not agree to these Terms of Use, you may not use any of the Services.

Additional Terms

Some Services have additional terms and conditions ("Additional Terms").  Where Additional Terms apply to a Service, we will make them available for you to read through prior to your use of that Service.  By using such Service, you agree to the applicable Additional Terms.  In addition, to the extent you enter or are otherwise eligible for any contest, sweepstakes or other promotion, you may be subject to separate or additional terms and conditions that govern such contest, sweepstakes or other promotion.

Intellectual Property Notice

Unless otherwise noted, all materials, including, without limitation, all images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of the Services (collectively "Content") are copyrights, trademarks, trade dress and/or other intellectual properties owned by or licensed to See's. Each of the Services as a whole is protected by copyright and trade dress and all worldwide rights, titles and interests in and to such copyright and trade dress are owned by or licensed to See's. All See's trademarks appearing on or as part of the Services are registered or common law trademarks owned by or licensed to See's. You may download, print and store selected portions of the Content only if you: (1) use these copies only for your own personal, non-commercial use; (2) do not copy or post the Content on any network or website or transmit the Content in any media whatsoever; and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading. See's or its licensor reserves all right, title, interest and full intellectual property rights in any Content you download from the Services. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer, create derivative works from or otherwise use the Content.

Comments

We welcome your comments. However, by sending us any comments, feedback, testimonials, notes, messages, ideas, suggestions, know-how, concepts, techniques, criticisms, reports or other communications (collectively "Comments"), whether oral or written, you hereby grant to See's an irrevocable, non-exclusive, fully paid, royalty free, worldwide, sublicensable, transferable, license to reproduce and use such Comments, in any medium now known or hereinafter created, for any purpose whatsoever. You acknowledge and agree that you have no expectation of compensation or confidentiality of any nature, and that See's has no duties to you, with respect to such Comments.

Links

The Services may contain links to third party websites or Internet resources that are not owned or controlled by See's. Our provision of a link to any other website or Internet resource is for your convenience only and does not signify our endorsement of such other website or resource or its contents. SEE'S SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY CONTENT, INFORMATION, SOFTWARE, MATERIALS OR PRACTICES OF ANY THIRD PARTY WEBSITE OR INTERNET RESOURCE.

Product Information

Most products displayed on or through the Services are available at See's stores. In some cases, merchandise displayed for sale on or through the Service may not be available at See's stores. The prices displayed on or through the Services are quoted in U.S. Dollars and are valid and effective only in the U.S. and for website sales. Store prices may differ from prices shown on or through the Services. Please read our Pricing Policy for additional terms and conditions.

Disclaimer

THE SERVICES AND ALL CONTENT AVAILABLE ON OR THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SERVICES, THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SERVICES, AND THAT SEE'S SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SERVICES.

Inaccuracy Disclaimer

See's strives for its Services, Content, and other materials to be accurate. However, from time to time, there may be information available on or through the Services or elsewhere that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. See's reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order), which may include canceling orders. No advertisement or product listing is a binding offer of sale. No order is final until shipped and See's may cancel any order at any time prior to shipping. As the actual colors you see will depend on your monitor, we cannot and do not guarantee that your monitor's display of any color will be accurate.

Limitation of Liability

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL SEE'S OR ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR (OR ANYONE USING YOUR ACCOUNT'S) USE OF THE SERVICES.

Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent See's may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of See's liability shall be the minimum permitted under such applicable law.

Indemnification

You agree to defend, indemnify and hold harmless See's and its parents, subsidiaries, affiliates, officers, directors, employees, consultants and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees and costs) that such parties may incur arising from or relating to your (or anyone using your account's) use of any of the Services or any violation of these Terms of Use or any applicable Additional Terms.

Privacy

Please read our Privacy Policy.

Miscellaneous

These Terms of Use shall be construed and enforced in accordance with the laws of the State of California without regard to any choice of law or conflict of laws principles, regardless of where you live. These Terms of Use and any Additional Terms, together with any other rules or guidelines posted in connection with our website, constitute the entire and exclusive and final statement of the agreement between you and See's with respect to the subject matter hereof, and govern your use of the Services, superseding any prior agreements or negotiations between you and See's with respect to the subject matter hereof. The failure of See's to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If for any reason any provision of these Terms of Use is found to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of that provision, and the remainder of these Terms of Use shall continue in full force and effect.

Terms of Use Changes

We reserve the right, at our discretion, to change these Terms of Use at any time. Please check this page [and the link to this page from our homepage] periodically for changes. Those changes will go into effect on the Effective Date disclosed in the changed Terms of Use. The new Terms of Use will apply to all current and past users of the Services and will replace any prior Terms of Use that are inconsistent.

 


 

Guarantee

 

We guarantee your full and complete satisfaction or we'll make it right.   See More

 

Guarantee

 

We guarantee your full and complete satisfaction or we'll make it right.



Your Satisfaction Is Guaranteed



See's guarantees your full and complete satisfaction.

If anything has happened to change this, we want to know about it, and we will be happy to replace it for you.

Simply take the candy to your closest See's shop, or if not near one, mail to us at this address:


SEE'S CANDIES,
20600 South Alameda Street,
Carson, CA 90810

Brad Kinstler,
President and C.E.O.

 

Privacy Policy

 

At See's, we respect our customers' privacy which is why it is important to us that you understand how we collect, use and disclose information you share with us. We may collect personal and other types of information from you when you interact with See's, such as when you visit our website, when you purchase See's products and services, when you call our sales or support associates and at other times. This information will be used only in accordance with our Privacy Policy. Our Privacy Policy describes what types of information we collect, how we use the information and for what purposes, to whom we may disclose information, how we protect your information, and your options for managing your information.   See More

 

Privacy Policy

 

Effective Date: 12/26/2013

At See’s, we respect our customers' privacy.

This Privacy Policy explains when and how we collect, use and disclose Personal Information (defined below) and Non-Personal Information (defined below) anytime you interact with See's, such as when you use our websites, mobile applications, and other related information and services provided by us (collectively the "Services", when you purchase See's products and services or call our sales or support associates and at other times. By accessing or using the Services, you consent to this Privacy Policy.

Information We Automatically Collect

We automatically collect information that does not reflect or reference an individually identifiable user ("Non-Personal Information") to help us understand how our users use "the Services". As is true of most commercial websites and mobile applications, our services use "cookies" and other technologies to help us understand which parts of our website are the most popular, where our visitors are going, how much time they spend there, etc. We also use cookies and other technologies to improve the quality and functionality of the Services and personalize your experience. Most Web browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Services will not function properly if you do so. We also gather certain information automatically and store it in log files. This information includes, without limitation, Internet Protocol (IP) addresses, Web browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

We may allow third-party companies to serve ads and/or collect certain anonymous information when you use the Services. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your use of the Services and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party Web beacon to collect this information. For example, we use pixels provided by a third party to track the number of end-user conversions we obtain from its paid search advertising, and a cookie provided by a third party will be placed on the computer of each end-user that clicks on an advertisement so that future advertisements can be targeted to that end-user based on the advertisements clicked on by that end-user. Our systems do not recognize browser "Do Not Track" signals, but several of our Service Providers (defined below) who utilize these cookies or Web beacons on our Services enable you to opt out of this advertising practice. To learn more about this advertising practice or to opt-out of this type of advertising, you can contact us at the contact information below and/or visit www.networkadvertising.org. We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the "Managing Your Personal Information" section of this Privacy Policy.

Information You Choose To Submit

We collect information that personally identifies you, such as your name, e-mail address or billing and shipping information, or other data which can be reasonably linked to such information ("Personal Information") that you choose to share with us. For example, you may be required to provide us with certain Personal Information to make a purchase, register on our Services, request a catalog, sign up to receive See's e-mails and at other times. The decision to provide this information is optional; however, if you elect not to provide such information, you may not be able to access certain areas of our Services. We may also receive Personal Information about you from third parties, such as from users conducting fundraisers through the Services and from those users' e-mail providers.

How We Use Personal And Non-Personal Information

We use Personal Information and Non-Personal Information for internal purposes only, such as enhancing your experience using the Services; performing administration and technical support for the Services; notifying you about our new and existing products or services; gathering demographic information about our user base as a whole; and processing and fulfilling your orders and requests.

We will not sell, share or rent Personal Information to third parties, and we will not otherwise disclose Personal Information to third parties, without your permission, except as disclosed in this Privacy Policy.

From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy practices are consistent with ours ("Service Providers"). For example, we may contract with Service Providers to provide certain services, including credit card processing, data management, promotional services, marketing services, fulfilling customer orders, delivering products to you, etc. We provide our Service Providers with the information needed for them to perform these services. Each Service Provider must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification or disclosure.

We may combine information you give us through the Services or in our stores. We may also combine such information with publicly available information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes. We may also share or cross-reference, or cause to be shared or cross-referenced, such information, including Personal Information, with unrelated companies you may be interested in so that the companies can directly market their products or services to you.

Although unlikely, at times we may be required by law or litigation to disclose Personal Information. We may also disclose Personal Information if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

We also may share Personal Information and Non-Personal Information with companies affiliated with See's. In the event that See's is merged, or in the event of a sale or other transfer of our assets, we may disclose or transfer Personal Information and Non-Personal Information in connection with such transaction. You will have the opportunity to opt out of any such transfer if, in our opinion, the new entity plans to handle your information in a way that is different in an important way from this Privacy Policy.

Managing Your Personal Information - Notice to California Residents/Your California Privacy Rights

As set forth in this Privacy Policy, we offer our customers the ability to opt out of sharing your Personal Information with third parties for their direct marketing purposes. To make such a request, please contact us at the contact information below. You can contact us the same way if you have questions or concerns regarding this Privacy Policy or wish to update or delete your Personal Information.

Contact us at:

See's Candy Shops, Inc.
Attn: Privacy Policy
20600 South Alameda Street
Carson, CA 90810
SeesCandiesCustomerCare@sees.com
1-800-789-7337

Security

We use physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us, including using SSL technology for encryption and transmittal of your order information (including your credit card information). However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot and do not guarantee or warrant the security of any information you transmit on or through the Services, and you do so at your own risk.

Children

The safety of children online is very important to us. We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a user under the age of 13, we will delete the information as soon as possible. Because we do not knowingly collect Personal Information from children under the age of 13, we also do not knowingly distribute such information to third parties.

Privacy Policy Changes

We reserve the right, at our discretion, to change this Privacy Policy at any time. Please check this page and the link to this page from our homepage periodically for changes. Those changes will go into effect on the Effective Date disclosed in the changed Privacy Policy. The new Privacy Policy will apply to all current and past users of the Services and will replace any prior Privacy Policies that are inconsistent. By continuing to use the Services, you consent to the changed Privacy Policy.




 

Secure Shopping

Your security is a priority to See's Candies. When you shop with us your credit card information and personal details are safeguarded with industry leading technology for protected e-commerce transactions.

To confirm that your connection is secure, look for a locked padlock icon or solid key icon at the bottom of your browser window. The letters "https" (rather than "http") located in the URL address window at the top of your browser also indicate that you are using a secure connection. If at any time you are uncertain about the security of our site, please call 800-895-7337 and a customer service representative will be happy to help you.


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